Suggestions, Comments and Complaints
All complaints are taken seriously and we welcome suggestions to improve our service.
How to make a complaint
To make a complaint you can either write a letter, or contact us via our website to discuss your problem with the practice manager, who will record the details of the complaint.
For more information please click on link. https://www.horsleymedicalpractice.nhs.uk/further-information/give-feedback/make-a-formal-complaint/.